Terms of Service

Last Updated: October 24, 2026

Overview

Welcome to HLB LEATHER CO. (“we,” “us,” or “our”). We operate the website https://handmadeleatherbags.com/ and offer handmade leather bags, accessories, and related products to customers in the United States and around the world.

These Terms of Service govern your use of our website and any purchase made through it. By accessing our website, browsing our products, or placing an order, you agree to these Terms of Service and any policies referenced here. If you do not agree, please do not use our website.

Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services.

1. Eligibility and Use of Our Website

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have the required consent from a parent or legal guardian.

You agree not to use our website or products for any unlawful purpose. You must not violate applicable laws, infringe the rights of others, transmit malicious code, or interfere with the security or operation of our website.

We reserve the right to restrict or terminate access to our website if we reasonably believe these Terms have been violated.

2. Products and Product Descriptions

We make reasonable efforts to display our products, descriptions, colors, dimensions, and other details accurately.

Our products may be handmade using natural leather. Differences in leather grain, texture, markings, color, and finish are normal characteristics of natural materials and handmade production. Product colors may also appear different depending on your screen or device.

We do not guarantee that every product will look exactly identical to the photographs shown online. These natural variations do not, by themselves, mean that a product is defective.

We reserve the right to update product descriptions, discontinue products, or limit quantities at any time, subject to applicable law and any orders already accepted.

3. Prices, Currency, and Taxes

Product prices and promotions may change without notice. The price applicable to your order is the price displayed at checkout when you place your order, subject to correction of genuine pricing errors and applicable law.

Your order may be subject to sales tax, value-added tax (VAT), goods and services tax (GST), customs duties, import charges, or other fees depending on your delivery location and the applicable rules.

Unless clearly stated otherwise at checkout, you are responsible for charges imposed by your local authorities or customs agencies. Any shipping costs and taxes collected at checkout will be displayed where applicable.

4. Orders and Order Acceptance

When you place an order, you are submitting a purchase request. You will receive an order confirmation, but this confirmation does not necessarily mean that your order has been finally accepted or shipped.

We reserve the right to reject, cancel, or limit an order where permitted by law, including in cases involving suspected fraud, payment issues, inaccurate pricing or product information, stock unavailability, or shipping restrictions.

If we cancel an order after payment has been collected, we will arrange an appropriate refund to the original payment method, subject to applicable law.

Please ensure your shipping address, email address, and contact details are accurate. We cannot guarantee delivery when incorrect or incomplete information is provided.

5. Payments

You agree to provide current, complete, and accurate billing and payment information for all purchases.

Payments are processed through the payment methods made available at checkout. Your payment may also be subject to the terms and privacy policies of the relevant payment provider.

We do not knowingly authorize purchases using fraudulent or unauthorized payment information. We may delay or cancel an order if payment cannot be verified or completed.

6. Shipping and Delivery

We aim to process and ship orders within the timeframes communicated on our website or at checkout. Delivery estimates are not guarantees unless expressly stated otherwise.

Shipping times may be affected by carrier delays, customs inspections, weather, holidays, address errors, or other circumstances beyond our reasonable control.

For international orders, customs duties, import taxes, and clearance requirements may apply. Customers are responsible for applicable charges unless otherwise stated at checkout or required by law.

If a shipment is delayed, lost, or marked as delivered but cannot be located, please contact us so we can review the situation and advise on the available next steps.

Nothing in these Terms excludes any delivery-related rights you may have under applicable law.

7. Returns, Refunds, and Exchanges

Our Return and Refund Policy explains the conditions and procedures for requesting a return, refund, or exchange. Please review that policy before making a purchase.

We accept eligible return requests from customers in the United States and internationally. Return eligibility, time limits, shipping costs, and refund processing are governed by our Return and Refund Policy, subject to any mandatory consumer rights applicable to your order.

You can contact us at handmadeleatherbags1@gmail.com for assistance with a return or refund.

8. Custom and Made-to-Order Products

Some products may be customized, personalized, or made to order. Any customization details, specifications, or production timelines communicated to you should be reviewed carefully before completing your purchase.

Customized or made-to-order items may have different return or cancellation conditions, subject to our Return and Refund Policy and applicable law. This does not limit your rights if an item is defective, incorrectly made, or otherwise covered by mandatory consumer protection rules.

9. Intellectual Property

All website content, including text, product photographs, graphics, logos, designs, and other materials, is owned by or licensed to HLB LEATHER CO. unless otherwise stated.

You may use our website for personal, non-commercial shopping purposes. You may not copy, reproduce, distribute, modify, publish, or commercially exploit our content without our prior written permission, except where permitted by law.

10. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services, including Shopify, payment processors, and shipping providers.

We do not control third-party websites and are not responsible for their content, terms, privacy practices, or services. Your use of third-party services may be subject to their own terms and policies.

11. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy. Please read it to understand how your information is handled.

12. Errors, Inaccuracies, and Omissions

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping costs, delivery estimates, or availability.

We reserve the right to correct errors and update information, and where permitted by law, to cancel or refuse orders affected by a material error. If an order is cancelled after payment, we will provide an appropriate refund as required by law.

13. Disclaimer of Warranties

To the extent permitted by applicable law, our website and its content are provided on an “as available” basis.

We do not guarantee uninterrupted, secure, or error-free website access. Nothing in these Terms excludes or limits any warranty or consumer right that cannot lawfully be excluded or limited, including applicable statutory guarantees relating to products.

14. Limitation of Liability

To the maximum extent permitted by applicable law, HLB LEATHER CO. will not be li