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Contact information

Contact Information

At HLB LEATHER CO., we value our customers and are happy to help with any questions about our handmade leather bags, accessories, orders, shipping, returns, or products.

Whether you need help before placing an order or assistance with an existing purchase, please contact us using the details below.

Get in Touch

Business Name: HLB LEATHER CO.

Email: handmadeleatherbags1@gmail.com

Phone: +1 803 346 3663

Website: https://handmadeleatherbags.com/

Customer Support

For assistance with any of the following, please contact us by email:

  • Product information and availability

  • Order status and production updates

  • Shipping and delivery inquiries

  • Returns, refunds, and exchanges

  • Custom or made-to-order leather products

  • General questions and feedback

When contacting us about an existing order, please include your order number so we can assist you more efficiently.

Made-to-Order Products

Our leather products are made to order. Production generally takes 7–10 business days before your order is shipped using the shipping service selected at checkout.

If you have questions about your order's production or delivery, please email us with your order number.

Customer Support Response Time

We aim to respond to customer inquiries as promptly as possible. Response times may vary during busy periods, weekends, and holidays.

For the fastest assistance, please include a clear description of your question or concern in your message.

Serving Customers Worldwide

HLB LEATHER CO. serves customers throughout the United States and internationally. We appreciate your trust in our products and look forward to helping you.

Thank you for choosing HLB LEATHER CO.

We appreciate your business and are committed to providing helpful customer support and a positive shopping experience.