Shipping Policy

Last Updated: October 24, 2026

At HLB LEATHER CO., our leather products are made to order with care and attention to detail. Because each product is prepared after an order is placed, we allow time for the making process before shipping your purchase.

This Shipping Policy explains how we process, prepare, and ship orders placed through https://handmadeleatherbags.com/.

1. Order Processing and Production Time

All our leather products are made to order.

After you place your order, please allow 7–10 business days for the production and preparation of your leather product. This time is needed to make, inspect, and prepare your item for shipment.

Production time begins after your order and payment have been confirmed. Business days exclude weekends and applicable holidays.

Please note that the 7–10 business days refer to the making process only and do not include shipping or delivery time.

During busy periods or in exceptional circumstances, production may take longer. If a significant delay affects your order, we will do our best to keep you informed.

2. Shipping Methods

Once your product has been completed and is ready to ship, we will dispatch it using the shipping service you selected at checkout, subject to availability and any applicable shipping restrictions.

Available shipping services, shipping charges, and estimated transit times will be displayed at checkout where available.

Please review your selected shipping option carefully before placing your order.

3. Shipping and Delivery Times

Delivery time begins after your order has completed production and has been handed over to the selected shipping carrier.

Actual delivery times depend on the shipping service selected, the destination, carrier operations, customs clearance, and other circumstances beyond our control.

Any delivery times shown at checkout are estimates unless expressly stated otherwise. We cannot guarantee a specific delivery date when delivery depends on third-party carriers or customs authorities.

Your total estimated fulfillment time consists of:

• Production: 7–10 business days.

• Shipping: Additional transit time based on the shipping service and destination you select.

4. Domestic and International Shipping

We serve customers in the United States and ship internationally to destinations supported by the shipping services available at checkout.

International delivery times may vary depending on the destination country, customs procedures, local delivery services, and other factors.

Please confirm that your shipping address is complete and accurate before placing your order. Incorrect or incomplete addresses may cause delays, additional charges, or failed delivery.

5. Shipping Costs

Shipping costs are calculated or displayed at checkout based on the shipping options available for your order and destination.

The shipping service you select at checkout determines the applicable shipping charge and estimated transit time. Any additional charges communicated before purchase will be displayed where applicable.

6. Customs Duties, Import Taxes, and Fees

International orders may be subject to customs duties, import taxes, VAT, GST, brokerage fees, or other charges imposed by the destination country.

Unless these charges are included in your order total or otherwise stated at checkout, the customer is responsible for applicable import charges.

Customs processing may also delay delivery. HLB LEATHER CO. cannot control customs decisions or clearance times.

7. Tracking Information

When tracking is available through your selected shipping service, tracking information will be provided once the order has been dispatched or made available by the carrier.

Please allow time for tracking information to become active after shipment.

You can use the tracking details provided to follow your shipment through the carrier's tracking system.

8. Delayed, Lost, or Missing Shipments

Although we work to prepare orders carefully and dispatch them promptly after production, shipping delays can occur due to carrier operations, customs inspections, weather, peak seasons, incorrect addresses, or other circumstances outside our control.

If your order appears delayed, lost, or missing, contact us at handmadeleatherbags1@gmail.com with your order number and tracking details, if available. We will review the situation and advise you on the next steps.

Nothing in this policy limits any rights you may have under applicable law.

9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error in your shipping address, contact us as soon as possible at handmadeleatherbags1@gmail.com. We cannot guarantee that changes can be made once production or shipment has progressed.

Additional shipping charges may apply if a parcel must be redirected or reshipped due to incorrect information supplied by the customer.

10. Order Changes and Cancellations

Because our products are made to order, please contact us as soon as possible if you need to change or cancel an order.

Once production has started or an order has been dispatched, changes or cancellations may not be possible. Any cancellation, return, or refund request will be handled in accordance with our Return and Refund Policy and applicable law.

11. Contact Us

If you have questions about production, shipping, or delivery, please contact us:

HLB LEATHER CO.
Website: https://handmadeleatherbags.com/
Email: handmadeleatherbags1@gmail.com
Phone: +1 803 346 3663

Thank you for choosing HLB LEATHER CO. We appreciate your patience while we make your leather product to order and prepare it for delivery.