Return & Exchange Policy

30-Day Returns

We want you to love your HLB leather goods. If for any reason you are not completely satisfied, you may return your purchase within 30 days of delivery for a full refund or exchange.

Conditions

• Items must be in original, unused condition
• Items must be returned in original packaging
• Custom or personalized items are final sale

How to Return

1. Email us at support@handmadeleatherbags.com with your order number
2. We will provide a prepaid return shipping label
3. Pack your item securely and drop it off at the nearest carrier location
4. Refunds are processed within 5-7 business days of receiving the return

Exchanges

Need a different size or style? We are happy to exchange your item. Contact us and we will help you find the perfect replacement.

Lifetime Guarantee

All HLB leather goods come with a lifetime guarantee against manufacturing defects. If your product develops a defect due to craftsmanship, we will repair or replace it free of charge.